NO FEEDBACK. LACK OF SERVICE.

I've been trying non-stop since November 2020 to get a prescribed letter from you. I have phoned - call got dropped or no one answered - and emailed countless - only automated messages received - and still nothing. You are the only company which has me flagged on ITC and I would like to have my name cleared. Customer care, Payment Assist, Collections and Clearances were all the departments that I've emailed. No feedback from anyone.

Please assist with this matter urgently?????????? All the other creditors that I've sent the same requests to, have given me feedback, except for you.

Point me in the direction of someone who is actually willing to assist.