No Feedback Except Automatic Responce

This is absolute ludacris, i have been promised twice to be contacted by a branch manager and that the matter will be investigated. All I have received thus far is automatic responses from Mr Price. After I have paid for clothing, that was not worth the money, driven to numerous branches only to waste my petrol , and having to purchase new clothing for my daughter at Ackermans. You pride yourself in customer service , but this is absolutely ridiculous. It is sad enough that I wasted money and petrol. At this point in time as a Marketing Manager myself i would at least made contact with my clients and resolved the issues.