HK
Helen K
1 reviews | Active since Nov 2019
26 Nov 2019, 18:50
No express in delivery!
I ordered a pair of shoes online and paid express delivery to have them delivered within 3 days to a store close to me. 10 days later I still have not received my shoes. I have phoned the online number 6 times phoned the customer care line visited the store everyday since 20 November and have received empty promises of receiving a call with an explanation. Every possible excuse has been provided from blaming the courier company blaming the driver blaming the dispatching store! I am sick of excuses I want my shoes and a full refund for express delivery that never happened. This is unacceptable!
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Mr Price's replyOfficial
27 Nov 2019, 08:50Good Day Helen,
Trust you well.
We sincerely apologise for all the inconvenience you have incurred.
You will be contacted by one of our Customer Care team members who will handle this matter personally with you.
Many ThanksMr Price
Trust you well.
We sincerely apologise for all the inconvenience you have incurred.
You will be contacted by one of our Customer Care team members who will handle this matter personally with you.
Many ThanksMr Price
Mr Price's reply27 Nov 2019, 08:50
Official
Good Day Helen,
Trust you well.
We sincerely apologise for all the inconvenience you have incurred.
You will be contacted by one of our Customer Care team members who will handle this matter personally with you.
Many ThanksMr Price
Trust you well.
We sincerely apologise for all the inconvenience you have incurred.
You will be contacted by one of our Customer Care team members who will handle this matter personally with you.
Many ThanksMr Price