kK
kirstmccune K

1 reviews | Active since Mar 2013

09 Jun 2017, 16:29

No delivery despite payment of extra courier fee

<p>I made an order online 6 days ago (order number ********** 33405) and paid for the 1-3 day delivery option. I have received no communication regarding delays or backlogs, however when calling the call centre, I was advised that this could only be delivered next week. This is a violation of the CPA, , as well as the terms and conditions of Mr Price. This was for a birthday, that now unfortunately, I do not have presents for. </p> <p> </p> <p>I will not be a returning customer. </p>

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Replies (1)
Mr Price
Mr Price's reply10 Jun 2017, 09:54
Official

Good Day

We sincerely apologise for all the inconvenience you have incurred.

You will be contacted by one of our online team members, who will handle this matter personally with you.

Many Thanks

Mr Price