No Delivery

Been buying online from them for a while now Order number : ***... Latest order they Increased the delivery price... Paid for Express delivery. Online Support for MRP says, order was processed after hours on 5th May 2015 ... Process order on the 6th May 2015 ... And only given to Couriers yesterday 7th May 2015 ... Now delivery date they saying is Monday 11th May 2015 ... I never had this issue before so why is it a problem now?<br> <br> Tracking shows i paid for \express""; I would expect the same service through out... and if you cannot commit to it; then a call or email would be appreciated... my wife has been sitting home for 3 days now;( from the 6th ) waiting for this. how will you give the time back? i Expect My damn Shipping of R45 Refunded... no excuses..."""