No Customer Service Contact Centre

I had an incident last night in zevenwacht mall where i was pick pocket with my wallet this happened just after 16h00 whilst busy paying my accounts. I went to a few retail stores and i was assistant with no hassle, Foschini, Edgars my cards was blocked and i received instant replacement cards. I FISRT WENT TO YOUR MR PRICE SPORTS STORE AND THEN TO YOUR MR PRICE about 17:13 and asked that i should be assisted and told them what happened. To my dismay i was told immediately the contact centre are closed they close at 17H00 and they could do nothing. The aske dto speak to supervisor or manager same thing and to my already ****ed off situation i wa stodl exactly the same thing customer service centre was closed. NO ONE TRYING TO CALL MAYBE MAYBE SOMEONE WAS STILL AT THE CUSTOMER SERVICE. AGAIN I ASKED what happens if someone goes into one of your Mr Price stores inside the mall and buys items on my accounts nad i was told nothing can be done. Now my question is again how can you have stores that close at 19h00 even later but your customer centres are closed. Currently my card is not blocked yet and if any purchases was made on my account since yesterday after 17h00 i will not pay. Train your staff also to deal better with customers and not just stand and cannot give answers it was very unprofessional and the worse service ever.You cannot have staff standing in a store and they are unable to assist a customer not even blocking the card on the system.