SK
Suzanne K
1 reviews | Active since Apr 2011
15 May 2015, 21:20
No Customer Service
I order store delivery on the 5th of May. Today, the second time I inquire about delivery, I am told that the courier has issues. They might deliver on Monday. Unhappy as no one contacted me and this is not the agreement between myself and MRP, I ask the lady for her Supervisor to contact me. I do not want to be compensated by the R5 refund for delivery. Instead of taking 3 minutes to talk to me instead I am ignored completely so now I am blacklisting MRP all over social media. Your PR sucks!
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Replies (1)Mr Price's replyOfficial
16 May 2015, 09:54Hello oogappel,
We sincerely apologise for all the inconvenience you have incurred.
You will be contacted by one of our online team members, who will handle this matter personally with you.
Many Thanks
Mr Price
We sincerely apologise for all the inconvenience you have incurred.
You will be contacted by one of our online team members, who will handle this matter personally with you.
Many Thanks
Mr Price
Mr Price's reply16 May 2015, 09:54
Official
Hello oogappel,
We sincerely apologise for all the inconvenience you have incurred.
You will be contacted by one of our online team members, who will handle this matter personally with you.
Many Thanks
Mr Price
We sincerely apologise for all the inconvenience you have incurred.
You will be contacted by one of our online team members, who will handle this matter personally with you.
Many Thanks
Mr Price
