CJ
Chris J

1 reviews | Active since Apr 2011

02 Feb 2015, 10:26

NO CONCERN FOR CUSTOMER SAFETY!

One of our phones got ****** at your Montana branch on 23 Jan 2015! The worst part is the mall's security told us that this was the 4th case in that week alone!<br> Heck there's even a video floating around the internet from as far back as last year December where it shows a phone being ****** from somebody at that very same store!<br> When we try to contact you about the issue you showed a total disregard and lack of concern for the safety and well being of your clients!<br> <br> Not to mention this also means a lack of concern for the safety and well being of you employees. <br> Unless if you are aware of them being involved in it and want to defend them?<br> ... if that's the case it would be all the more a good reason to avoid your stores!<br> <br> How could you have such an idiotic policy as to simply \not install cameras"?<br> You are just begging for your clientele to be targeted!<br> <br> I will keep urging people to boycott your store"

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Replies (1)
Mr Price
Mr Price's reply02 Feb 2015, 11:09
Official
Hello om3g4,

Please accept our apologies for the above incident.
Your post will be sent off to the Regional Manager for Montana and you will receive personal feedback shortly.
Thank you for taking time to let us know about your experience, we will aim to resolve this matter ASAP

Many Thanks
Mr Price