NO COMPETENT STAFF AVAILABLE TO DEAL WITH CUSTOMERS

I have ********** activity on my online account profile and to date MR Price has done very little to correct the situation after a month of numerous calls added frustrating emails yet to date they cannot help or REPLY as to this situation. 'Kerissa Naicker' at Mrpmoney.com started off asking for an affidavit and other documents which she got the same day. Further nothing A MONTH LATER and nowhere to go with this problem but hours on the phone again. PATHETIC yet call after call they keep reminding me to continue paying which I have!