1 reviews | Active since Apr 2017

26 Apr 2017, 09:59

No communication regarding claim, call centre phone just ringing

<p>I was ****** of my belonging at knife point, luckily had lost card insurance. I submit all the documents required but have received no confirmation, call or communication from Mr Price, I tried calling the call centre but the phone keeps on ringing more than 30 minutes on the line, have left several call me backs but have received no call.</p> <p>Extremely upset with this unprofessional way of dealing with paying customers.</p> <p>Please sort this out asap</p> <p> </p>

0
Replies (2)
Mr Price
Mr Price's reply26 Apr 2017, 17:16
Official

Good Day

We sincerely apologise for all the inconvenience you have incurred.

You will be contacted by our Accounts Department who handles the matter personally with you.

We thank you for bringing the matter to our attention.

Warm Regards

's update27 Apr 2017, 17:39
Reviewer Update

I have still not received any phone call.I'm sure this will never be dealt with.