NO ASSISTENCE NO RESPONSIBILTY NO CARE FOR CUSTOMERS

<p>On Monday 17.07 i spoke to the store manager. Who confirmed that security protocol was not followed in their store, they were supposed to check every person existing the store on that days bags and parcels which was not done and also alert the centre management which they didn’t do we had to figure out everything on our own they assisted with NOTHING, The store takes no responsibility or liability for the short comings. I lost over 10k worth in that bag and all they offered me was a R200 voucher. I would like the security footage which showed your staff just discarding us after the report as well as your security protocol which should have taken place in writing as I will be taking this further. The manger promised to get back to me as i also requested the documentation proving disciplinary action was taken as she confirm which to date I am still waiting for. I want to be contacted by your regional management as you guys don’t take things like this seriously I will be taking this to social media and any news that would be willing to listen as you guys don’t value your customers. Your camera shows me entering the store with a bag your store was not safe and yet you take no responsibility.</p>