New accounts not getting back to me
Hi there Mr Price Money! Do you not want any new customers? :) I have been trying since Monday just to apply for an account. I cannot apply online (or on WhatsApp) because I get an error message stating that I already have an application pending (which I am not aware of at all). I have phoned the Call Centre twice (call "escalated"). I have emailed *** as well as *** and I have sent facebook messenger messages.
I keep getting referred to the New Accounts Department (understandable) but they are simply not getting back to me.
Please can the correct person contact me in order to apply for an account? Thank you. Claire Benade
Helpful (0)
Replies (1)0
Replies (1)'s updateReviewer Update
25 Aug 2023, 08:16Good day,
I have been assisted, thank you very much :)
The two agents who contacted me were very efficient, friendly and helpful.
Matter resolved. Thank you.
I have been assisted, thank you very much :)
The two agents who contacted me were very efficient, friendly and helpful.
Matter resolved. Thank you.
's update25 Aug 2023, 08:16
Reviewer Update
Good day,
I have been assisted, thank you very much :)
The two agents who contacted me were very efficient, friendly and helpful.
Matter resolved. Thank you.
I have been assisted, thank you very much :)
The two agents who contacted me were very efficient, friendly and helpful.
Matter resolved. Thank you.