New account

My daughter who is a student opened a Mrp account online to enable her to build a credit profile. Only to find out in store upon using the account that the credit limit she qualified for is not available. I asked the store to go into her account that I could see what's happening. She has 3 x policies allocated to the account which she had not given consent to. Now this is *****ulent as the agent gets commission. We have sent 4 x emails to cancelation department. 3 x different Mrp stores have tried assisting by calling but the call center does not answer. I want this matter resolved immediately as I will be taking legal action and the monies taken from her put back on her account. Ive heard Mrp does this to many new clients. Awaiting your urgent response