Never updates accounts on time

This is the 2nd time that I have to wait for you guys to update payments made on my account. I make sure to pay each month on time while you guys take your time to update the payments. I have been waiting for the update to happen as I have an event coming up on Sunday and would like to shop online using my account as your eft option take forever to clear and your shops here in Bloem are so unorganized so i can't even go there to shop. Now I sent the proof of payment to two people at your mrp money dept; Joy Pieterse and a ninaidoo @ mrpmoney. com( the latter is very rude over the phone btw) How long does it take to allocate a payment when you have the proof of payment at hand? You guys have no urgency, but should I pay my acc one day late, you'd be quick on your phones to harass me. This is really poor service