tT
tarynza T

1 reviews | Active since Jul 2013

24 Jun 2019, 11:27

Never EVER get an account with Mr.Price! They play you to bump up the interest and charge you more while acting innocent!

For the last +-2 years I have had non-stop hell with the sub-par service of Mr.Price, which is currently plummeting further. Never ever EVER get an account at Mr.Price! I paid them over a week ago, emailed proof of payment and have phoned them about this- and EVERY month it's the same issue. I believe they do this on purpose to ensure your interest amount goes up and they continue to charge you for miscellaneous **** like service fees and card fees- as far as I recall the NCR was investigating these activities of Mr. price and Edcon group about a year ago.

My latest email was a final demand to them to rectify this ******* before I start reporting to all the regulating authorities and below is a copy of the email I sent with the proof of payment- as I have to fight about every single darn month with this unprofessional company's accounts department:

Good day,

Attached is proof of payment. Made on Saturday. Your inefficient and unprofessional accounts department had better get their *** together and start realising they're ****ing long-time loyal clients off by not doing their jobs properly! Check my references, check which account it goes into (as apparently the one I have via Capitec bank app is your Absa account number), and do your ****** jobs. I am sick of being harassed by your company when I'm probably the only moegoe who pays you all more than I have to every month. Transaction errors and misallocation of funds and ****"excuses told to me by your call centre staff is just an excuse to pump up the interest and try find ways of *****ing clients. The NCR will be made aware of your bull***.

Fix this! I've HAD ENOUGH OF THIS ***** FOR YEARS!

Regards, T.M.Drazek

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Replies (1)
tT
tarynza T's update29 Jun 2019, 12:02
Reviewer Update
I have had no response to my millions of emails with proof of payment, no response to this complaint and STILL the payment is not reflecting on my account! Mr.Price, you have got no clue how extremely angry I am and what I will do because of this hell you put me through. I told you, the last email was my final demand.

Without prejudice nor judicial consequences,

Ms.TM. Drazek