zN
zanele N

1 reviews | Active since Apr 2015

12 Mar 2024, 12:44

MY Price account is another **** for consumers

If people think old mutual is a **** then they must wait till they have an account with Mr Price.That account is the biggest **** of them all, always trying to milk money from they customers.Usually their due date is the 7th of every month,but sometimes when you pay on that exact date then there's sudden interest that been added.I don't even want to mention their call center if you're making enquiries, they'll be clueless and rude😭.Like this month I paid in the 7th because I get my salary after the 5th and already there's an interest added on my account,and their now constantly sending me notices but whilst I was trying to get the real reason why my account was put on arrears because when I went in-store to pay that didn't reflect on they system and no one has answer MY PRICE ACCOUNT should also be investigated,we can't be quite whilst they're ****ming us our hard earned money

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Replies (1)
Mr Price
Mr Price's reply12 Mar 2024, 14:50
Official
Good day, 

 
We do apologize for the disappointing service. Your complaint will be investigated immediately and you will receive personal feedback from our customer care team members. 
 
Many thanks, 
Mr Price