PM
Prescilla M

1 reviews | Active since May 2015

05 Feb 2016, 12:44

MY ACCOUNT USED **********LY

i received sms from MR Price Garsfontein on Sunday the 31.01.2015, around 14:43 thanking me for purchasing from their branch for an amount of R2179.90, due to the fact that i was at church on that particular time i didn't see the message immediately, and the time that i saw the message was very late to call the number that was displayed on the sms, i was so surprice because i don't even know Garsfontein, and i do have my card with me as i speak <br> Monday the 01.02.2016 i called Mr Price at Garsfontein where the ***** was done i was advised to do affidavit from police and sent it along with certified copy of my ID of which i did, i spoke to the manager of that branch( Garfontein he said my query has been sent to the account department, i called him again this morning around 8:30 he promise to get back to me by 9:30 now it's 12:39 he didn't call me back, i just need my account to be sorted so that i can closed it permanently.

0
Replies (3)
Mr Price
Mr Price's reply06 Feb 2016, 13:52
Official
Hello prescillam@,

We sincerely apologise for all the inconvenience you have incurred.
You will be contacted by our Accounts Department who handles the matter personally with you.
We thank you for bringing the matter to our attention.
Many Thanks
Mr Price
Mr Price
Mr Price's reply05 May 2016, 11:34
Official

Hello prescillam@,

We sincerely apologise for all the inconvenience you have incurred.
You will be contacted by our Accounts Department who handles the matter personally with you.
We thank you for bringing the matter to our attention.


Many Thanks
Mr Price

Mr Price
Mr Price's reply05 May 2016, 11:34
Official

Hello prescillam@,

We sincerely apologise for all the inconvenience you have incurred.
You will be contacted by our Accounts Department who handles the matter personally with you.
We thank you for bringing the matter to our attention.


Many Thanks
Mr Price