ML
Mathandie L

1 reviews | Active since Mar 2019

22 May 2024, 10:13

Ms

Mr price i have been waiting for your response regards to the policy claim that we did, documents were asked we sent those documents as required may i asked when will be the claim paid i have been doing one thing for the past months now we approaching September the month the deceased died last year but we still fighting for his policies to be paid is that fair ? im also sending emails no response . and when the consultant calls they drops calls and send emails pretending as if we are the one dropping calls .what is the reason behind all of this ?

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Replies (1)
Mr Price
Mr Price's reply22 May 2024, 13:02
Official
Good Day Mathandie Perms Lala

I trust you are well, 

We sincerely apologize for all the inconvenience you have incurred.

You will be contacted by one of our Customer Care team members, who will handle this matter personally with you.

Many Thanks 

Mr Price