JW
Justine W

1 reviews | Active since Jun 2024

28 Jun 2024, 15:51

Mrs Justine Wiese

Why doesn't Mr Price want me to cancel my account after I paid my closing balance and now I have a credit due. I called twice and still waiting for a callback since yesterday. Sent cancellation email with my account number in the subject line and they respond by asking me my account or ID number. How pathetic? I just want to cancel my account and everything that is linked to it like my Mr Price mobile and just everything. I gave the 30 days notice via email so let's see what happens.

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Replies (1)
Mr Price
Mr Price's reply30 Jun 2024, 14:06
Official
Good Day  Justine Wiese
I trust you are well,  

We sincerely apologize for all the inconvenience you have incurred. 

You will be contacted by one of our Customer Care team members, who will handle this matter personally with you. 

Many Thanks 

Mr Price