oP
onicca P

1 reviews | Active since Mar 2021

16 May 2022, 13:56

mrs

my name is Onicca Phetla I am very disappointed regarding the service I am receiving at mr price, someone committed ***** twice purchasing online after reporting the matter they closed my credit for months without any communicating with me I was only paying the account, the painful part is that I was notified by a message saying thank you for purchasing online at Mr price meaning someone committed a ***** again and I was not even aware my credit was opened. i reported the matter and submitted the required documents till now nothing was communicated to me and they have not take the balance away on my account and now I don't know what to do and it has been morethan a two months.

0
Replies (2)
oP
onicca P's update16 May 2022, 15:06
Reviewer Update
Bad
Mr Price
Mr Price's reply15 Jun 2022, 13:43
Official
 Good Day 

Trust you well 

Please accept our apologies for the above incident. 

Your post will be sent off to the Regional Manager and you will receive personal feedback shortly. 

Thank you for taking time to let us know about your experience, we will aim to resolve this matter ASAP 

Many Thanks Mr Price