MP
Monzelle P

1 reviews | Active since Jun 2018

05 Nov 2020, 10:53

MRPInsurance- No service Whatsoever!

I spoke to a call centre agent in March to cancel the 360 Life insurance on my account. They reversed an amount in April, then just kept charging me every month. I have contacted them repeatedly both on the phone(snarky agent) and via email to cancel and reverse these funds as I refuse to pay for something I cancelled. The only communication I get is from the accounts department threatening to hand me over for non-payment. However this issue just never gets resolved. #frustrating

0
Replies (4)
MP
Monzelle P's update09 Nov 2020, 16:35
Reviewer Update
I have forwarded all my correspondence. I await your response.
MP
Monzelle P's update10 Nov 2020, 10:48
Reviewer Update
Still awaiting your response. I have forwarded all the relevant e-mails with my account number in the subject line.
MP
Monzelle P's update11 Nov 2020, 18:45
Reviewer Update
Still awaiting your response...
MP
Monzelle P's update17 Nov 2020, 11:26
Reviewer Update
Still awaiting a response.....