MrP - YOU SUCK BIG TIME!

<p>Where to begin...Last year November i had issues with online purchasing. Made use of the virtual chat emulator on the site...no consultant responded to my query. Then received a Service Rating email a few days later...A rating for what?! No one had responded to my initial query! So i gave it a bad rating.</p> <p>Then in December of last year, received a call from a telemarketer for MrP promoting a once off Valued Customer reward MRP was doing for their store card clients whereby a Free SIM with R100 airtime loaded to it would be issued to only Valued Customers of MrP. The consultant said that it would cost me nothing as it was a one time deal. Accepted the "reward" and a few days later i received the SIM card via courier. When i got my statement the following month, i had noticed that I was paying for the R100 airtime plus the connection fee of R100 and that this reward is actually a 12 MONTH CONTRACT which i do not want. Have placed my complaint in connection with this CONTRACT on their Facebook Page and no one has responded to my complaint since. But i have received a Service Rating email from MrP. </p> <p> </p> <p>I have heard from persons working in the Call Centre industry that South African Customer Service is the worst in the world - i can see now why...MrP must the forerunner! Highly disgusted with MrP's non-existant query/complaint response time. Train your call centre staff better - fibbing to make a sale is ****************! </p>