NN
Niki N

1 reviews | Active since Nov 2016

28 Nov 2016, 15:48

MRP Webpage HORRIBLE

<p>I think its great that MRP offers online shopping. I live abroad and it helps me quite a bit as i like the items and brands they have to offer. It is a convenient tool to have when you need it most but its horrible when the website does not even work propperly.</p> <p> I have tried making a purchase 14 times today and never able to process anything. I also tried "chat to us" section to see whats going on and why its so slow, but no response.</p> <p>When i try to pay for the order it keeps doubling my order and now, i am stuck with 50 items in my "shopping bag". This would be the cherry on the top... the shopping bag does not want me to delete items or reduce the quantity of any of the stock it keep adding.</p> <p> </p> <p><br />i have tried switching to to mobile app, but as expected, same issue. I am unable to delete any items and when i get to the point to just check out, it kicks me out and starts me with the same process all over where all my orders are doubled.</p> <p> </p> <p><br />FYI, there is a promotion where it offers free shipping for anything over R550 before midnight the 28th of November... the entire morning today (28th november) and yesterday (the problem has been since yesterday already) i get charged for shipping when i am spending over 2k.</p> <p><br /> so, can someone please update the servers!! it is annoying to think "ill wait until tomorrow, maybe the website will be running again" only to find out, IT IS EVEN SLOWER than the day before! WTH</p>

0
Replies (1)
Mr Price
Mr Price's reply29 Nov 2016, 07:44
Official

Good day

We sincerely apologise for all the inconvenience you have incurred.

You will be contacted by one of our online team members, who will handle this matter personally with you.

Many Thanks

Mr Price