CV
Charlene V

1 reviews | Active since Mar 2021

24 Mar 2021, 12:29

MRP TWINCITY HEIDEDAL

Mr.Price Twincityy in Bloemfontein has the worst service. The manager raised her her voice her voice towards me when I tried to exchange something and I had accidentally lost the receipt. I've shopped at MRP for years and never had I had such service. I know that if your loose your receipt that you can't get a refund but you can exchange the item for something else. I think the manger's name is Kele or Keke. She even refused to give me her surname when I said I would report her bad service.

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Replies (1)
Mr Price
Mr Price's reply25 Mar 2021, 15:39
Official
Good Day 

Trust you well 

Please accept our apologies for the above incident. 

Your post will be sent off to the Regional Manager and you will receive personal feedback shortly. 

Thank you for taking time to let us know about your experience, we will aim to resolve this matter ASAP 

Many Thanks 

Mr Price