KS
Karen S

1 reviews | Active since Aug 2019

26 Aug 2019, 09:51

MRP ****s customers to sign onto their cellular network

I am extremely disappointed and upset. I received a call this morning about a MRP sim card, the agent made it sound like this sim card was complimentary and made no specific and clear communication that I'd be contracting to the MRP network. After I very specifically asked if I'd be paying for this, he said in a roundabout way that I'll continue paying for monthly installments as I usually do. I then again very specifically asked if I'll be charged in my installment for this, he said yes, so I asked why he hadn't told me upfront that I'd be charged - his response - he said he did tell me that the card would be loaded with R75 per month. My problem is that HE DIDN'T TELL ME I'D BE PAYING FOR THIS AIRTIME!!! (that I don't need btw). What is EXTREMELY UPSETTING is that he made it sound complimentary ON PURPOSE and continued to try to skirt around the fact that I'd be charged for this sim card which I never asked for - I'm DISGUSTED that MRP would be so ************ as to use trickery and camouflaging communication to get a customer to sign up to their network - I will warn everyone I know about this ****, because that is what happened here this morning, MRP tried to **** me!!!!!! MRP had better change their strategy and start telling people upfront, in clear and certain terms what they are signing into and what they'll be paying for, this is an outrage!!

0
Replies (0)