JL
Jessica L

1 reviews | Active since Sept 2017

07 May 2018, 08:41

MrP Online - Drama on the 25th of April

Mr Price

On the 25th of April 2018 they messed up their online shopping portal. When you shopped online and checked out your clothes were discounted to about 50%. So OBVIOUSLY people will all like shop till they drop.

Two days after I received an email saying it was error and my order had been cancelled and that they'd give me back my money. The long weekend went by, still no SMS notification that I had been refunded, a week went past and still nothing, just emails spamming my inbox.

A friend of mine who had ordered clothing on the same day and received all the discounts received her clothing another one got a voucher. Me, nothing.

Mr Price, please either give back my money or the clothes I ordered. This is the second week now.

0
Replies (1)
Mr Price
Mr Price's reply08 May 2018, 17:12
Official

Good day

Trust you are well,

We completely understand your frustration regarding this issue and will have the matter investigated as soon as possible. In order to do so, we will pass your details on to a member of the management team, who will be in contact with you to advise on resolution.

Kind regards

MRP