1 reviews | Active since Mar 2016
MrP Money Account
I laid a complaint regarding my MrP Money account in the beginning of December, emailed various members of the MrP management team and have STILL not received a call back from anyone regarding this. I went online and chatted to consultant yesterday by the name of Kamnie Pillay who advised that this would be sorted, but it is still not. Emailed her again this morning and, of course, no response. If this is they way you want to do business and handle your customers' grievances, fine. I'll have to take this further and let the Ombudsman know about this
Good day
Thank you for making contact with us and bringing this to our attention. This response serves as confirmation that your query has been received. Please be assured that we have tasked our customer care team to investigate and provide feedback as soon as possible.
Kind Regards
Mr Price
Good day
Thank you for making contact with us and bringing this to our attention. This response serves as confirmation that your query has been received. Please be assured that we have tasked our customer care team to investigate and provide feedback as soon as possible.
Kind Regards
Mr Price
Dear Miss Baadjies
Thank you for using Mrp Money, I am really sorry to hear about your situation.
We value your feedback and would not like to lose you as one of our valued customers.
Thank you for bringing this to our attention.
Best Regards
MRP MONEY
Dear Miss Baadjies
Thank you for using Mrp Money, I am really sorry to hear about your situation.
We value your feedback and would not like to lose you as one of our valued customers.
Thank you for bringing this to our attention.
Best Regards
MRP MONEY