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jodyann P

1 reviews | Active since Jun 2016

01 Jun 2016, 16:43

mrp mobile robbing customers

<p>I took out a contract with mr price mobile for a tablet for R129. For the last year they have being deducting that about, today I get an sms to say that R470 was deducted for the last 6 months I have not used the sim card so I cannot understand what is going on. I also put a limit on my account as they did this once before. I tried calling the call centre but nobody picks up. For a big reputable brand this is disgusting you jus don't go debiting extra money and then go quiet about it . If I do not get any help I will be taking this matter futher</p>

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Replies (1)
Mr Price
Mr Price's reply02 Jun 2016, 12:31
Official

Hi Jodyann

We sincerely apologise for all the inconvenience you have incurred.

You will be contacted by one of our MRP mobile team members, who will handle this matter personally with you.

Many Thanks

Mr Price