MRP IS A ****

MRP IS A ****! I PURCHASED CLOTHES ONLINE AND THEY HAD A PROMOTION THAT IF YOU BUY CLOTHES FOR AN AMOUNT OVER 1000 YOU GET 200 OFF, I USED THE NOJOKE200 CODE AT CHECKOUT AND MY TOTAL WAS SUPPOSED TO BE 869 AFTER APPLYING THE CODE, BUT THEIR SYSTEM DEBITED 1069 FROM MY ACCOUNT. I CALLED AND WAS PROMISED A REFUND WHICH TO DATE I HAVE NEVER RECEIVED. I WAS ON A CALL WITH MBALI A FEW MINUTES AGO SHE MADE ME HOLD FOR 10MINS TILL MY AIRTIME RAN OUT AND I KNOW SHE IS NOT GOING TO BOTHER TO CALL BACK. I WANT MY MONEY BACK MRP