Mrp headoffice nightmare

I have recieved the most disgusting customer service from the Mrp head office.

Every month I dail *120*410* to check my amount due as well as the due date so that my payments are never late. When I checked on the 7th of December, my amount due was R510 which was due on the 31/12/18 however I been receiving numerous calls as well as smses saying that I am ignoring the calls and messages and that my account which is in arrears will be handed over for tracing. I cannot understand why there is a due date if the head office calls and harasses customers before that date.

This pathetic service will be the reason why i close my account this month!!! I work for the truworths group and I can say that truworths does not treat their loyal customers so poorly..especially if you have never missed a payment before!!!!