MRP DISAPPOINTING SERVICE'S

I have placed a door door delivery order with MRP to avoid malls with 2 babies at this time of the year, they said delivery will be on the 22/12/22 today is the 24/12/22 and yet no order when I track my order they say RECIPIENT COULD NOT BE REACHED since the 21/12/22 which is a lie, my phone is always on and we were home all week, then when I try and message the call centre the agent that I speak to named "Swazi" doesn't even give me a chance to ask more than one question he/she answers one question then disconnected my chat with no damn help whatsoever.

MRP please get yourself a decent courier service that has people that actually wants to work and consultants that can follow through with complaints not disconnect when they feel they have given an answer. YOU HAVE THE WORSTE SERVICE AT THIS TIME OF THE YEAR YOU NEED TO DO BETTER. WE PAY FOR OUR GOODS YOU DONT GIVE TO US FOR FREE TO TREAT US **** LIKE THIS.