Mr Price(Hartswater-Northern Cape) Bad Experience Rude Cashier

Mr Price Hartswater - 33 Df Malan Street Bad experience at this store with my sister

Yesterday i entered the store at 10h00am to release my lay-buy which i made on black friday spree.I was made to wait until 16h45pm thats when i left the store.The cashier took my receipt saying they going to check my lay-buy which is mainly my children christmas and new years kids wear. As the day went by i enquired what was the delay about,i was met with rudeness by the cashier saying "we cant see your parcels and if you like you can take your money like any other customers who are taking their refunds,if i needed money i would have gone to the bank.I was so perplexed at this bad stinking "municipality,home affairs,traffic department" rotten client service.I could not help but look on in awe with the manager who was also helpless. if cashier with this mentality only caring about salary they work for but not sales in the store,"this cashier is just a cheque collector thats all".the swearing and shouting in the store going unabated,No apology from the manager either.The reputation of Mr Price Group is in big trouble in Hartswater(Northern Cape) as nobody cares about policies,work ethics.This is not rare to find in Government Department because they are captured by politics,slates,factions and lack of empathy for customer service cultures. If the likes of Mr PRICEGroup who are private are following suit,war unto you.You rely solely on sales for you to stay in business till to date my receipt was kept no call nothing,i had to figure it out myself