Mr Price - Wonderpark

I was sad because of the experience I got from Mr Prrice wonderpark. I usually buy online but because they ran out of my shoe size, I had an option to check on the app which nearby stores had the size available. I also made sure I was there when they opened for business in the morning and obviously checked on the app and it stated that they had 3 pairs in store. Mind you, I drove all the way from jhb because tha app stated that the store had my size, only to be told that they cannot get the shoes for me because they were in the store room and it would take them the entire day if they were to begin looking for those shoes. Either I come back during the week and still can't promise when to come.

What about my time and petrol? What's the use of having an app showing the availability of the items in the nearby store while the staff tells us otherwise? Is it even my business knowing how your store room is positioned? Is it my business that your store room is a mess? What's the use of having an app if the stuff is not synced?