DL
Darren L

1 reviews | Active since Oct 2010

07 Mar 2015, 09:03

Mr Price want you to shop and then Harass

My account being one month in arrears for R60 odd plus, had a consultant contact me to make a payment arrangement. I confirmed that I would pay the outstanding balance of 399 in one payment on the 7th march. the person put down the date as 4th March even though I corrected her. To date I have been receiving numerous phone calls and threatening sms's from the company. payment was made in full yesterday and I want my account closed. Had the misfortune of speaking to Roseira this morning a manager ( After more phone calls from early this morning) do believe, that has no clue as to customer service or dealing with a very irate customer..... bad attitude and interrupting me left right and centre..... good way to calm down an upset customer apart from raising her voice to me...... I am waiting for a manager higher up the food chain to contact me on Monday .<br> <br> I do not and will not take bad customer service and harassment. Stay away form this circus of a company.

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Replies (1)
Mr Price
Mr Price's reply07 Mar 2015, 09:07
Official
Hello darrende,

You will be contacted by our Accounts Department who handles the matter personally with you.
We thank you for bringing the matter to our attention.


Warm Regards
Mr Price