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jessicaclasson J

1 reviews | Active since May 2016

26 May 2016, 10:53

Mr Price Tygervalley - terrible service

<p>I went to Mr Price in Tygervalley on the 20.05.2016 to take out an account for 6 months. I still have not received any confirmation that it has been processed. I have emailed the Mr Price call centre and they just refer me back to the Mr Price in Tygervally where they still have no contacted me regarding the account, also when I try and phone Mr Price Tygervalley there is no answer. Not to mention the disgusting service that I received when I went to sign the papers to take out the account. No smiling , no acknowledgement. Disgusting.</p>

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Replies (1)
Mr Price
Mr Price's reply26 May 2016, 12:13
Official

Hi Jessica.

Thank you very much for making us aware of this and we would like to apologise for the inconvenience caused.

We completely understand your frustration regarding this issue and will have the matter investigated as soon as possible. In order to do so, we will pass your details on to Senior Management, who will be in contact with you to advise on resolution.

Kind Regards

MRP