Mr price thorn tree

I went to this store, I was buying some items for myself, I asked questions about opening an account,buy the staff were not helpful, they were busy gossiping about another staff member, the way they carried i On, I could feel that the environment the lady they are gossiping about is in, it's not healthy,also the service was extremely poor, only when I finished paying and was about to leave, I was told about what was needed to open the account.