MH
Marshideeze H

1 reviews | Active since Mar 2020

02 Sept 2024, 09:32

Mr Price Store in Eikestad Mall is terrible

I recently visited the Mr Price store in Eikestad Mall and had an unpleasant experience. The store was crowded and disorganized, with long queues at the checkout and changing rooms.

While my sister tried on clothes, I waited in line with a friend. Unfortunately, when it was my turn to pay, my sister was still in the changing room queue. One of the cashiers became impatient and asked us to step aside, claiming we were blocking others. While this was not the case, their tone was unnecessarily aggressive.

To avoid further inconvenience, I offered to let those behind me go ahead. I believe that Mr Price could improve the shopping experience by providing better training to its staff. Customers should be treated with respect and courtesy, even during busy periods.

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Replies (1)
Mr Price
Mr Price's reply02 Sept 2024, 11:32
Official
Hi Marshideeze 

Thank you for taking the time to let us know about your experience. We are currently investigating this matter and aim to resolve it as soon as possible. The area manager for Mr Price Eikestad Mall will be in contact with you shortly. 
 

Kind Regards
Mr Price