sS
sramoloko S

1 reviews | Active since Mar 2013

01 Mar 2016, 15:59

Mr price staff must undergo client & manners cours

I spoke to the lady inquiring about a shoe for my son & she said I should call after 30 minutes of which I did call back but then to my surprise I was treating like a fool from these two ladies... They were passing the phone back and forth & eventually just put the phone on the side and left it like that.... I felt like a stupid person

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Replies (1)
Mr Price
Mr Price's reply01 Mar 2016, 16:11
Official
Hello sramoloko,

Thank you very much for making us aware of this and we would like to apologise for the inconvenience caused.
We completely understand your frustration regarding this issue and will have the matter investigated as soon as possible. In order to do so, we will pass your details on to Senior Management, who will be in contact with you to advise on resolution.
Kind Regards
Mr Price