AF
Alvano F
1 reviews | Active since Jun 2018
02 Aug 2022, 14:23
Mr Price Somerset west worst customer service
Goodday
I purchased a router at Mr price Somerset west. The Router is advertised for R249 but scanned 499.
The cashier said I must pay in R191 as there were insufficient credit on my account for my purchase. .I then asked the friendly lady who assist what is the rigth price as it shows 249.
She said it's R249.
I asked for the store manager and she just came with an attitude and said give it for R249 and left.
I asked for my money back of R191 which I payed in and I receive no response from the cashier as well as the supervisor.
This is the worst service I have ever had. A manager that just walks away and A supervisor that just ignores the customer
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Replies (1)Mr Price's replyOfficial
02 Aug 2022, 15:29Good Day
Trust you well
Please accept our apologies for the above incident.
Your post will be sent off to the Regional Manager and you will receive personal feedback shortly.
Thank you for taking time to let us know about your experience, we will aim to resolve this matter ASAP
Many Thanks
Mr Price
Mr Price's reply02 Aug 2022, 15:29
Official
Good Day
Trust you well
Please accept our apologies for the above incident.
Your post will be sent off to the Regional Manager and you will receive personal feedback shortly.
Thank you for taking time to let us know about your experience, we will aim to resolve this matter ASAP
Many Thanks
Mr Price
