tB
tracey B

1 reviews | Active since Dec 2016

28 Sept 2022, 18:52

Mr Price Somerset West - horrible customer service

I returned items to Mr Price Somerset West and dealt with the assistant store manager Liezel. She was really irritated with me. Not sure if she was having a bad day. Firstly, because her till was problematic and then because of the items I was returning etc. I apologised to her for bringing the items back because I felt like I did something wrong. Might I add that I had a slip and the items had tags on it. She ended up telling a staff member to stand at her till because if money goes missing then nobody is blaming her. I work in a service environment and would never treat people like that. She needs training on how to treat customers. I will never go back to that store. She's a miserable woman....

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Replies (1)
Mr Price
Mr Price's reply29 Sept 2022, 13:27
Official
Good Day,

Trust you well.

Please accept our apologies for the above incident. 

Your post will be sent off to the Regional Manager and you will receive personal feedback shortly. 

Thank you for taking time to let us know about your experience, we will aim to resolve this matter ASAP 

Many Thanks
Mr Price