Mr price scandal

So another roller coaster ride with MR price passed on from Deenashni Maharaj to Darts Sunderasen who now have accessed to get my personal ITC from TransUnion without my permission or consent. Today I am now passed on to a Laurette Inglis who now asked me to give her time toll tomorrow to investigate the matter to think the end of June will be four months I have been trying to clear my name after they placed me under administration for a account I did not open and I paid it to clear my name. Darts Sunderasen asked me to send my bank statement and ID to pay back the R783 that I have allegedly paid after getting my ITC without consent. I have stil not heard from MR Mark Blair the CEO as I have requested as I would want to know how this account was created without my ID or consent. Also how I was billed for goods I have not purchased,or how I end up on administration from Mr price. Bare in mind I had to leave my company as we are not allowed to have a bad credit record or ITC at work. So 3 months at home paying my rent from savings a mother of 3 and still no Mark Blair. Mr price ruined my life and all I get on every call is a we sorry. I will now wait til tomorrow to hear from the manager Laurette.