KM
Kgabo M

1 reviews | Active since Oct 2023

20 Oct 2023, 12:23

Mr Price Sam Ntuli

Terrible experience from Mr Price Sam Ntuli, I wrote a complain to Mr Price head office and to Helo petter about the terrible service I received from Mr Sam Ntuli on the previous Sunday, Mr Price Sam Ntuli Advertised Golfer promo, buy 2 for R100, each for R119 and I was refused the discount. The store manager Nathi told me there is nothing he can do to assist me. I received an email from Mr Price head office and I was promised to be contacted within 48hours to resolve the matter , but the phone call never happened.. because they are doing false advertising

That's how unfairly Mr Price is treating thier customers...

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Replies (1)
Mr Price
Mr Price's reply20 Oct 2023, 16:52
Official
Hi Kgabo Masenya
Thank you for taking the time to let us know about your experience. We are currently investigating this matter and aim to resolve it as soon as possible. The area manager for Mr Price Sam Ntuli will be in contact with you shortly.  

Kind Regards
Mr Price