yJ
yolande J

1 reviews | Active since Dec 2012

31 Aug 2024, 11:44

Mr Price ****s

Mr Price has been adding R79 tot my account since January 2023, for mtn airtime or data. I tried cancelling it because I dont receive any additional data or airtime from Mr price, but it is impossible. I reguested an mtn statement and it also confirmed that Mr price is ****ming me.

0
Replies (3)
Mr Price
Mr Price's reply31 Aug 2024, 15:58
Official
 
Good Day 

Trust you well 

We sincerely apologise for all the inconvenience you have incurred. 

You will be contacted by one of our Customer Care team members, who will handle this matter personally with you. 

Many Thanks 

Mr Price 

yJ
yolande J's update21 Sept 2024, 22:09
Reviewer Update
I will be opening a case of *****, the Mr Price correspondent could not provide me with any evidence that I have been receiving the data.
Mr Price
Mr Price's reply07 Feb 2025, 18:08
Official
Good day 

I trust you are well.

Thank you for your valuable feedback. We greatly appreciate your insights and will make sure to pass them along to our team. Your input helps us improve and better serve our customers.

Kind Regards
Mr Price