1 reviews | Active since May 2012
Mr Price Rosebank - Appalling Service
I purchased a chinos online last week Friday Skinny Fit Chino Pants SKU: ********** 152036 Colour: Mint Size: 34 Reg all well with the delivery but when i got it i found out it was too small so i needed a size 36. today i go to Mr Price Rosebank and was served by Mulweli, i first asked her to check and see if there is a size 36 online if thats the case refund me cash and i will purchase it online as the store did not have a 36. she told me there is none, so i resorted to buying a size 38 as i really liked the chinos and color. whilst serving me a colleague came to chat to her and they continued their conversation after a while i told her i am in a rush as i am on lunch and she than tells the colleague she needs to deal with her customer... thats not all though when i come back to the office i log on to the website and i see the same chinos are available in a size 36 after your cashier explicitly told me there is none online and i resorted to buying a size 38. i am appalled and disgusetd at the level of customer centricity and lies been told to me. i am going to purchase the size 36 online and i want a cash refund paid out to me when i return the other opants
Good day
Thank you for making contact with us and bringing this to our attention. This response serves as confirmation that your query has been received. Please be assured that we have tasked our customer care team to investigate and provide feedback as soon as possible.
Kind Regards
Mr Price
Good day
Thank you for making contact with us and bringing this to our attention. This response serves as confirmation that your query has been received. Please be assured that we have tasked our customer care team to investigate and provide feedback as soon as possible.
Kind Regards
Mr Price
