NM
Nontokozo M

1 reviews | Active since Mar 2022

05 Feb 2023, 15:05

Mr Price requires ID for card purchases! Wow!

I've been a happy customer of Mr Price for the past years without problems. Today I wanted to make a purchase at Mr Price Home with my card and was told that I need to provide Identification so that they can verify if I'm the account holder. I was really disappointed that not once did Mr Price send communication to us as it does with its promotions to notify customers that due to whatever reason, we need to have identification if we are making a card purchase. This was really an inconvenience for me since I don't stay close to a Mr Price home, so buying online would also not help because Mr Price home does not deliver at a Mr Price Fashion. What's also surprising and annoying is that this rule is NOT implemented at every Mr Price which doesn't make sense. So at the Mr Price back home I can buy with my card without providing an ID, at the Kolonnade Mr Price Home one needs to provide their ID. Had all Mr Price' implemented this inconvenience of a "safety rule" I would have taken my ID with me from Siyabuswa to Pretoria. Now all I could was JUST LOOK at what I wanted and the card I could use to purchase the goods but not buy them cause I don't have the ID they used to open that same card. What a joke!!!

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