tT
tarynza T
1 reviews | Active since Jul 2013
31 Oct 2021, 17:39
Mr Price, refund me in FULL and stop the mistreatment of consumers!
Dear Mr Price, after my awful experience with your company with the bull**** phone that didn't work, you still haven't credited me for the thing after nearly a week. I want a FULL refund! Credit my account with which I paid for the awful experience. As I wrote on the courier's papers, the cost of the courier is on YOU! Do not even think of taking money to cover costs! I promise I will report your company for inappropriate practices with consumers misconduct and abuses to absolutely every single complaints commission on Earth if you do this. Do not test a nearly 2 decade loyal customer that is disgusted in the way I have been treated. Refund me in FULL and do it SOON. I'm tired of **** service! Your apologies mean nothing unless you try do better...
Regards,
Taryn Drazek
Helpful (0)
Replies (1)0
Replies (1)tT
Thank you for using online services.
Please go the store were you bought the phone, we unable to assist as a call centre since the phone was bought with the clothing account.
Should you have any further queries, please do not hesitate to contact us on ***or email ***
Kind regards
Gcobisa
Privacy Policy========================================================From: Taryn Drazek
To: ***
Date: 2021/10/29 7:53:44 AMI bought it on my account... Please refund me and do not take off courier fees... this is all Mr Price's fault. On Thu, 28 Oct 2021, 09:52 MRP Mobile Support, < ***> wrote:========================================================From: ***
To: ***
Date: 2021/10/28 9:52:11 AM
Hi Taryn,
Thank you for using online services.
Please advise if you bought the phone cash or you on contract?
Kind regards
Gcobisa
Privacy Policy========================================================From: Taryn Drazek
To: ***
Date: 2021/10/26 1:55:13 PM
Order number: ***
On Tue, 26 Oct 2021, 13:46 Taryn Drazek, <***> wrote:https://www.hellopeter.com/mr-price/reviews/mr-price-service-is-disgusting-a-useless-and-unprofessional-companybusted-phone-and-no-one-knows-what-they-are-doing-*** On Tue, 26 Oct 2021, 12:53 Taryn Drazek, <***> wrote:Good day,I have a brand new, out of 5he box Mobicel that arrived 2 days ago. This thing hasn't had network once, even when I tried another MTN similar. Mobicel said I must contact Mr Price. I have a disability and work all day. I want this phone collected and a working phone sent as a replacement. I don't have time for shenanigans of repairs and *******- this is a brand new phone.Kindly contact me on *** immediately to arrange collection date and time, and when you will send me the actual working phone. Yours sincerely,Taryn Drazek
tarynza T's updateReviewer Update
02 Nov 2021, 14:35I know you're trying to help somehow, but you have not read my complaints on hellopeter obviously...I BOUGHT IT ONLINE WITH MY ACCOUNT!! REFUND ME IN FULL.SEE THE ATTACHED CONVERSATION WITH YET ANOTHER CONSULTANT WHO DOESN'T CARE ABOUT HOW BADLY I'M BEING TREATED!On Fri, 29 Oct 2021, 09:36 MRP Mobile Support, <***> wrote:
## Please do not write below this line ##Hi Taryn, Thank you for using online services.
Please go the store were you bought the phone, we unable to assist as a call centre since the phone was bought with the clothing account.
Should you have any further queries, please do not hesitate to contact us on ***or email ***
Kind regards
Gcobisa
Privacy Policy========================================================From: Taryn Drazek
To: ***
Date: 2021/10/29 7:53:44 AMI bought it on my account... Please refund me and do not take off courier fees... this is all Mr Price's fault. On Thu, 28 Oct 2021, 09:52 MRP Mobile Support, < ***> wrote:========================================================From: ***
To: ***
Date: 2021/10/28 9:52:11 AM
Hi Taryn,
Thank you for using online services.
Please advise if you bought the phone cash or you on contract?
Kind regards
Gcobisa
Privacy Policy========================================================From: Taryn Drazek
To: ***
Date: 2021/10/26 1:55:13 PM
Order number: ***
On Tue, 26 Oct 2021, 13:46 Taryn Drazek, <***> wrote:https://www.hellopeter.com/mr-price/reviews/mr-price-service-is-disgusting-a-useless-and-unprofessional-companybusted-phone-and-no-one-knows-what-they-are-doing-*** On Tue, 26 Oct 2021, 12:53 Taryn Drazek, <***> wrote:Good day,I have a brand new, out of 5he box Mobicel that arrived 2 days ago. This thing hasn't had network once, even when I tried another MTN similar. Mobicel said I must contact Mr Price. I have a disability and work all day. I want this phone collected and a working phone sent as a replacement. I don't have time for shenanigans of repairs and *******- this is a brand new phone.Kindly contact me on *** immediately to arrange collection date and time, and when you will send me the actual working phone. Yours sincerely,Taryn Drazek
tT
tarynza T's update02 Nov 2021, 14:35
Reviewer Update
I know you're trying to help somehow, but you have not read my complaints on hellopeter obviously...I BOUGHT IT ONLINE WITH MY ACCOUNT!! REFUND ME IN FULL.SEE THE ATTACHED CONVERSATION WITH YET ANOTHER CONSULTANT WHO DOESN'T CARE ABOUT HOW BADLY I'M BEING TREATED!On Fri, 29 Oct 2021, 09:36 MRP Mobile Support, <***> wrote:
## Please do not write below this line ##Hi Taryn, Thank you for using online services.
Please go the store were you bought the phone, we unable to assist as a call centre since the phone was bought with the clothing account.
Should you have any further queries, please do not hesitate to contact us on ***or email ***
Kind regards
Gcobisa
Privacy Policy========================================================From: Taryn Drazek
To: ***
Date: 2021/10/29 7:53:44 AMI bought it on my account... Please refund me and do not take off courier fees... this is all Mr Price's fault. On Thu, 28 Oct 2021, 09:52 MRP Mobile Support, < ***> wrote:========================================================From: ***
To: ***
Date: 2021/10/28 9:52:11 AM
Hi Taryn,
Thank you for using online services.
Please advise if you bought the phone cash or you on contract?
Kind regards
Gcobisa
Privacy Policy========================================================From: Taryn Drazek
To: ***
Date: 2021/10/26 1:55:13 PM
Order number: ***
On Tue, 26 Oct 2021, 13:46 Taryn Drazek, <***> wrote:https://www.hellopeter.com/mr-price/reviews/mr-price-service-is-disgusting-a-useless-and-unprofessional-companybusted-phone-and-no-one-knows-what-they-are-doing-*** On Tue, 26 Oct 2021, 12:53 Taryn Drazek, <***> wrote:Good day,I have a brand new, out of 5he box Mobicel that arrived 2 days ago. This thing hasn't had network once, even when I tried another MTN similar. Mobicel said I must contact Mr Price. I have a disability and work all day. I want this phone collected and a working phone sent as a replacement. I don't have time for shenanigans of repairs and *******- this is a brand new phone.Kindly contact me on *** immediately to arrange collection date and time, and when you will send me the actual working phone. Yours sincerely,Taryn Drazek