PZ
Phumla Z

1 reviews | Active since Apr 2024

12 Nov 2024, 17:42

Mr price poor service

I placed an order on the mr price app for click and collect. Order was placed on the 31st of October , my order was scheduled for delivery on the 8th of November. Texted on whatsapp I'm only receiving automated responses saying my order has been shipped, last movement was on the 1st of November. No update or whats so ever. Nokwazi on whatsapp was so rude. Can I please have my order.

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Replies (1)
Mr Price
Mr Price's reply13 Nov 2024, 13:15
Official
Hi Phumla Zulu,

I trust you are well.
We are so sorry to hear about your recent online experience. 
We can assure you that we will be investigating this matter, and we will be in contact with you directly with feedback.

Kind Regards,
Mr Price