MS
Mariska S

1 reviews | Active since Dec 2013

21 Aug 2016, 17:43

Mr Price Poor Quality and Service

<p>About 3 weeks ago, i bought 2 pairs of shoes from Mr Price. I wore both shoes twice, and already both of the shoes are broken. On Friday the 19th of August, i logged a complaint with Mr Price, where they said i should bring the shoes in. I feel it is unacceptable, because now i have to drive over there AGAIN to take the shoes in, whithout them giving me a contact person. I feel that they should do a bit of effort from my side to come and collect the shoes from me, and replace it with a different pair of shoes, as i can't drive back and forth to replace the shoes because of bad quality. The way i feel at the moment, i won;t go back to Mr price again to buy anything from them.</p> <p> </p>

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Replies (1)
Mr Price
Mr Price's reply22 Aug 2016, 14:39
Official

Good day

We sincerely apologise for all the inconvenience you have incurred.

You will be contacted by one of our Customer Care team members, who will handle this matter personally with you.

Many Thanks

Mr Price