MR PRICE POOR COMUNICATION, SERVICE AND ACCOUNT CLOSURE FEEDBACK

I have made payment of my account in full, and immediately requested closure of full account via email with the proof of payment attached. Received the standard auto reply that I would receive feedback within 24 -48 hours. Needles to say, I haven't received any response. Went a few days later to a shop and confirmed account was closed when they scan my card. Now almost 2 weeks later I receive a outstanding balance amount from them. Can't get a hold of head office to assist. Went in again today and the shop confirmed the account is closed and they do not understand how I am being charged. The shop also contacted the Head Office and no response from their side. This is some of the worst service I have ever received from a entity like Mr Price. I would NOT recommend Mr Price to any one.