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ncumisa J
1 reviews | Active since Oct 2017
02 Dec 2019, 08:34
Mr price online very poor service
I placed an order online on the 17 November 2019. The order was supposed to be delivered on the 24 of November until today I have not received the order l. I phoned Mr price on Friday to enquired about the order the consultant told me he will phone the courier company about the order I never received a call back from the consultant when I phoned again this morning he told that he sent an email to the courier company and they have not rep****. My question is Mr price such a big company the only way you communicate with your courier company is via email only. Don't you have telephone service. So if the courier doesn't respond for a week I must wait for that. If that's the case please cancel the damn order.
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Mr Price's replyOfficial
02 Dec 2019, 11:13Good Day Ncumisa,
Trust you well.
We sincerely apologise for all the inconvenience you have incurred.
You will be contacted by one of our Customer Care team members, who will handle this matter personally with you.
Many Thanks Mr Price
Trust you well.
We sincerely apologise for all the inconvenience you have incurred.
You will be contacted by one of our Customer Care team members, who will handle this matter personally with you.
Many Thanks Mr Price
Mr Price's reply02 Dec 2019, 11:13
Official
Good Day Ncumisa,
Trust you well.
We sincerely apologise for all the inconvenience you have incurred.
You will be contacted by one of our Customer Care team members, who will handle this matter personally with you.
Many Thanks Mr Price
Trust you well.
We sincerely apologise for all the inconvenience you have incurred.
You will be contacted by one of our Customer Care team members, who will handle this matter personally with you.
Many Thanks Mr Price